PRINCIPAL ACCOUNTABILITIES:

• Manage the administrative and customer service functions of the Electrical Service Department.
• Maintain appropriate staffing level and workload distribution to meet customer and business needs.
• Responsible for the efficient operation of the Electrical Service Department and expense control.
• Analyze service productivity and recommend changes to improve customer service and profitability.
• Organize, coordinate, and schedule all scheduled maintenance, replacement, and customer service work orders.
• Interpret company policies to workers and enforces safety regulations.
• Analyze and resolve work problems or assist workers in solving work problems.

QUALIFICATIONS FOR SUCCESS:

• High School Diploma or equivalent is required.
• Experience and knowledge of electrical applications, permits, electrical maintenance goals, Facility Maintenance Application & Preventative Maintenance standards.
• 5+ years’ experience in related field(s).
• Maintain open and positive communication (both in verbal and written form) with employees, departments, customers, and vendors.
• Proficiency in MS Office.
• Good planning and organizational skills.